At Archudo, we value customer satisfaction and strive to provide high-quality services. Below is our refund policy:
- Eligibility for Refunds:
- Refunds are applicable for subscription-based services and erroneous payments.
- Refund requests must be made within 7 calendar days of the transaction date.
- Refunds are applicable for subscription-based services and erroneous payments.
- Non-Refundable Cases:
- Payments made directly to brand owners for quotations or products.
- Fees for custom services or reports already delivered.
- Payments made directly to brand owners for quotations or products.
- How to Request a Refund:
- Email your refund request to support@archudo.in, including the transaction ID, payment details, and reason for the request.
- Refunds are processed within 10 business days upon approval.
- Email your refund request to support@archudo.in, including the transaction ID, payment details, and reason for the request.
- Dispute Resolution:
- For unresolved issues, users can escalate complaints to grievances@archudo.in.
- Disputes will be addressed per the guidelines under the Consumer Protection Act, 2019 (India).